Shipping policy
Shipping is free to Canada and the United States.
We're ship from Beauharnois, Quebec, Canada.
We prepare orders daily from 5 am to 5 pm Eastern time.
Most orders received before 7 am depart within 1 day.
Shipping links and updates are emailed automatically.
Links take up to 1 business day to show movement.
Wholesale orders may take a few business days to prepare.
About shipping times
Shipping carriers provide estimated delivery dates.
Express does not guarantee overnight or 1-day delivery.
Delays are more likely during peak times of the year.
Shipping companies may request a signature.
CANADA
- Free Shipping: 2-8 business days
- Xpresspost: 2-3 business days
- Priority: 1-2 business days
UPS does not deliver to PO Boxes.
- UPS Express: 1-2 business days
SHIPPING PALLETS BY FREIGHT
- Free Shipping: 2-8 business days
The tracking link is emailed within 1-2 business days.
Additional fees may apply for:
- Remote areas
- Construction sites
- Appointments
- Tailgate service
Our team will contact you and try to find a compromise.
UNITED STATES
USA Tariffs: We include tariffs at checkout.
Canada Post remits parcels to the (USPS) United States Postal Service.
Parcels are delivered by the United States Postal Service.
- Free Shipping: 4-10 business days
- Expedited Parcel: 4-8 business days
- Xpresspost: 2-4 business days
Additional fees may apply for remote areas.
Our team will contact you and try to find a compromise.
SHIPPING CHEMICALS
Chemicals sold in drums, pallets or totes (IBC storage tanks) do not ship to the United States or Internationally.
TIPS FOR A FASTER DELIVERY
Thank you for avoiding product selection mistakes.
Please verify your shipping details, email address, and phone number.
Avoid leaving notes for the shipping company or delivery person.
If you leave a note, our team will take it into consideration as we process your order.
Please monitor your emails for automatic shipping updates.
Track your shipment online in real-time for the latest updates.
RECEIVING YOUR INVOICE
We include a paper copy with every order.
Please send us your order number for an electronic (PDF) copy.