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INGREDIENT DEPOT

Same Day Order Preparation

How our system works?

We've been serving regulated industries since 2010.

Delivering Raw Materials and Natural Health Products to consumers and businesses of all sizes.

It's our commitment to serve customers with excellence day in and day out.

Aiming to prepare orders the same day is something we're built to do.

From our infrastructure, systems and processes. We don't take this lightly when we say: we're built for this!

It was important when we started out, and is now part of our core values.

Here's an overview of what to expect when placing an online order.

Note: Bulk orders and shipments on pallets may take a few business days to prepare.

Ingredient-Depot Our Shipping Process
Ingredient-Depot Our Shipping Process

07:00am ORDERS RECEIVED

Orders are received by 07:00 Eastern Time.

07:30am PROCESSING ORDERS

Orders are processed by 07:30 Eastern Time.

08:30am VERIFY EMAIL

We may require additional information or correct a mistake.

09:00am ORDER PREPARATION

By 09:00 Eastern Time, we start preparing orders.

12:00pm QUALITY CONTROL

By 12:00pm, we've inspected orders a second time.

12:30pm SHIPPING LABEL(S)

The shipping link is emailed before 12:30.

16:00pm SHIPPED SAME DAY

By 16:00, carriers have picked up our orders.

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