Ingredient Depot

Order Preparation

Free Shipping, Customer Reviews, Price Guarantee, and Customer Service Champions

How our system works?

We've been serving regulated industries since 2010

Delivering Raw Materials and Natural Health Products to consumers and businesses of all sizes.

It's our commitment to serve customers with excellence day in and day out.

Preparing orders the same day is something we're built to do

From our infrastructure, systems and processes.

It was important when we started out, and is now part of our core values.

What to expect when placing an order?

Note: Wholesale orders may take a few business days to prepare.

07:00am ORDERS RECEIVED

Orders are received by 07:00 Eastern Time.

07:30am PROCESSING ORDERS

Orders are processed by 07:30 Eastern Time.

08:30am VERIFY EMAIL

We may require additional information or correct a mistake.

09:00am ORDER PREPARATION

By 09:00 Eastern Time, we start preparing orders.

12:00pm QUALITY CONTROL

By 12:00pm, we've inspected orders a second time.

12:30pm SHIPPING LABEL(S)

The shipping link is emailed before 12:30.

16:00pm SHIPPED SAME DAY

By 16:00, carriers have picked up our orders.