We do not accept returns or exchanges unless the wrong products are shipped. All sales are final. Thank you for your understanding.
Wrong product(s) shipped
We offer a seven-day replacement guarantee for products shipped in error or broken bottles. Our facility, business processes and policies align with industry standards, and we encourage our customers to select the right product(s) and provide accurate information to ensure a smooth transaction.
Procedure
No company is perfect all the time. If there is an error with your order, we provide a code to mark the inside of the box, then re-ship the parcel to the return address we will supply. Once your return is received and inspected, we will send you an email notifying you we have received your returned item.
Refund
Please allow 1 to 7 business days for the funds to reappear in your bank account or credit card statement. Any website (including Amazon) has delays due to industry-wide credit card payment processing. For more information, please Google: "delays refund credit card" or "amazon delays refund a credit card."
