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Shipping policy


Shipping is free to Canada and the United States.

When economically possible, we upgrade our shipping service.

We send tracking links to the email address provided.

The tracking link takes up to 1 business day to show movement.

UPS does not deliver to PO Boxes.

  • Free Shipping: 2 to 8 business days
  • Xpresspost: 2 to 4 business days
  • Priority: 1 to 3 business days
  • UPS Express: 1 to 3 business days

Shipping pallets, drums, and IBC tanks:

  • HazMat / LTL Freight: 2 to 10 business days

Free shipping for most Provinces.

An affordable surcharge may apply to a few Canadian provinces.

Our team will contact you and try and find a compromise.

United States
Delivered by the United States Parcel Service.

  • Free Shipping: 4 to 12 business days
  • Expedited: 4 to 10 business days
  • Xpresspost: 3 to 5 business days

    Processing orders

    We prepare orders Monday to Friday, 4 am to 4 pm Eastern time.

    We hand over orders to shipping companies within 1-2 business days.

    Orders received before 6 am Eastern leave the same business day.

    For pallet shipments, we contact customers to assess shipping setups.

    More about shipping

    Shipping times are based on carrier information.

    Delays are possible, more likely during peak times of the year.

    Express shipping options are not guaranteed services.

    Shipping companies may request your signature upon delivery.

    Shipping chemicals

    Chemicals sold in drums, pallets or totes (IBC) storage tanks do not ship to the United States.

    How to avoid delays?

    Please keep an eye out for our emails after placing your order.

    Avoid product selection mistakes.

    Please supply us with accurate shipping information.

    Tracking shipments online in real-time ensures prompt delivery.

    How do I receive an invoice?

    We include a paper copy with every order.

    Please send us your order number for an electronic (PDF) copy.